Frequently Asked Questions

This is a bug in Skype's Extras Manager (the application that manages the extras applications like PamFax). Skype/Easybits is aware of this and are looking into the matter.

There is a two step process that you need to apply.

1. Close PamFax
2. Open the Extra Manager options (open EM from the Skype menu Tools, Do More, Organize your Extras. A new window will open, click "Options" at the bottom left side. Then click "Refresh Licenses" and close the Extras Manager.
3. Restart PamFax and see if the error is still present. If so, continue to read below.

If the above does not remove the checking for licenses dialog at PamFax start you need to do the following.

1. Uninstall Skype
2. Delete the hidden folder "C:\Documents and Settings\All Users\Application Data\Skype" *
3. Re-install Skype

*) Note that under Vista this folder is in the hidden folder "AppData".

After that you can start Skype and try PamFax again. If the PamFax icon has disappeared or gives you an error you should re-install PamFax.