Frequently Asked Questions

After installing, Skype asks you to "buy" PamFax. When you try to start PamFax the procedure starts new and you are asked to "buy" Pam Fax again... and so on...

This is fixed by re-syncing the Skype Extras license information. Follow these instructions:

Go to Options in Skype Extras Manager (Open Skype and click on Tools, Do More, Organize my Extras). Then click "Options" and in the options window you will see "Refresh Licenses".

Then restart PamFax and it should not ask to buy anymore.

This is a known issue and we hope Skype find a way to fix this in future automatically.