Frequently Asked Questions

After re-installing a Skype extra you might need to (manually) re-sync the licenses with the central Skype license and credit system if the credits do not show up after re-install.

To do this, open the Extra Manager (Skype main window, Tools, Do More, Manage Extras). The Extras Manager will open. Click on "Options" in left bottom corner. There you will see the option to resync licenses. This will update the license manager and should result in correct license and credit information.